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Privacy

Privacy

Privacy Policy

Last Updated: 2025

This Privacy Policy outlines the data processing practices of Excellusense. All personal data collected will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Controller Information

Excellusense is the data controller. For inquiries regarding your personal data or this policy, contact us via:

Phone

+1 (316) 208-6583

Email

support@excellusense.com

Mail

331 Quail Dr N, Phoenixville, PA 19460

2. Reasons for Processing Your Data

ActivityPurposeLawful Basis
Website form submissionProvide product/service information, newslettersConsent/Legitimate Interest
Event registrationManage event attendance; send related updatesConsent/Legitimate Interest
Customer inquiriesRespond to requests; provide service detailsConsent/Contractual Necessity

Legal Bases:

  • Consent: Explicit permission for marketing (opt-in required).
  • Contract: Processing necessary to fulfill agreements (e.g., purchases).
  • Legitimate Interest: Non-intrusive communications (e.g., service updates).

3. Marketing

We may use your data to send product/service updates based on your preferences. You may opt out anytime:

Third-Party Marketing: We do not share data for external marketing.

4. Data Sharing

Subcontractors (e.g., email services, cloud providers) may process data under strict confidentiality agreements.

5. International Transfers

Data is stored within the EEA/US. If transferred outside, we ensure equivalent protections (e.g., EU Standard Contractual Clauses).

6. Data Retention

  • Transactional Data: 7 years (legal/tax compliance).
  • Marketing Data: Retained until consent withdrawal (then archived to suppress future contact).

7. Your Rights

You may:

✅Access, correct, or delete your data.
✅Restrict processing or request portability.
✅Object to marketing/profiling.
✅Withdraw consent (where applicable).

To exercise rights, contact us with two forms of ID (e.g., driver's license + utility bill). We respond within 28 days.

8. Complaints

Unresolved concerns may be escalated to the ICO (EU) or your local data protection authority.

9. Cookies

See our Cookie Policy for details on tracking technologies.

10. Third-Party Links

Our website may link to external sites. Review their policies separately, as we do not control their practices.

11. Policy Updates

Changes will be posted here. Significant updates will be notified via email or website banners.